Kitsoft has upgraded the Starlink terminal registration service in Diia, introducing new features that make it easier for citizens and businesses to manage their registered devices. Users can now remove terminals from the registry, while companies can also generate an official extract listing all registered Starlink terminals.
Since the beginning of Russia's full-scale invasion, Starlink has become one of Ukraine's most important communication tools for citizens, businesses, and public institutions. At the same time, the registration system helps maintain a trusted database of verified devices and strengthens oversight of satellite communication across the country.
Today, legal entities can register Starlink terminals through the Diia portal, while individuals can register via Administrative Service Centers (CNAPs). Individuals and sole proprietors can also complete terminal verification at Ukrposhta and Nova Poshta branches.
As part of the upgrade, the Kitsoft team introduced new user scenarios and improved existing service processes.
What's new?
For businesses
Companies can now:
remove registered terminals online through the Diia portal;
generate an official extract containing all active terminals registered to their organization.
For individuals
Through Administrative Service Centers (CNAPs), users can now:
remove registered Starlink terminals from the registry.
The upgrade also introduces updated verification requirements. To submit a registration request, users must provide the KIT number and UTID, and, if available, the Dish ID and Starlink account number. After successful verification, the terminal is added to the list of verified devices (the "white list") and can operate without restrictions.
Why does it matter?
Previously, users could register a Starlink terminal but had limited options to manage it afterward.
For example, if a terminal was sold to another owner or replaced due to malfunction, it remained registered in the system. Following the upgrade, users can remove outdated devices from the registry and register replacement terminals when needed.
For businesses, the update significantly simplifies equipment management. Organizations can now quickly review all terminals registered under their account and generate an official list of active devices whenever required.
"Our goal was not simply to add new features but to make the service more practical for everyday use. Giving users the ability to manage registered terminals makes the service more convenient for both citizens and businesses. At the same time, these improvements help maintain the reliability and resilience of Ukraine's critical digital infrastructure," said Serhii Lukhverchyk, Project Manager at Kitsoft.
Security is part of the digital service
The Starlink registration service is part of Ukraine's verified device system, which distinguishes legitimate terminals from unverified ones by maintaining a trusted "white list" of approved devices that can operate without restrictions.
The system was introduced as one of Ukraine's responses to the use of satellite communications by Russian military forces and unmanned aerial vehicles. As a result, registering Starlink terminals is not only a matter of convenience but also an important element of national security.
"For the Kitsoft team, this project is another example of how digital public services can both improve the user experience and address the new challenges Ukraine faces during wartime," said Viktoriia Doroshenko, Business Analyst at Kitsoft.